Flight Simulator Maintenance & Lifecycle Support
What is FSDC simulator support? FSDC provides on-site maintenance, remote diagnostics, software and visual-database updates, control loading service, motion-platform servicing, scenario authoring, calibration, spares supply and engineering investigation for FSDC simulators. The aim is consistent training availability over the simulator's full operating life.
What FSDC maintenance covers
Cockpit hardware
Inspection and service of cockpit instruments, panels, switches, throttle quadrant, stick / yoke / collective / cyclic and rudder pedals. Replacement of consumables, switch replacement, lamp replacement, cabling diagnostics and PCB / driver board servicing.
Control loading
Periodic calibration of control loading feel — stick force per g, breakout, friction, trim, stiff-control conditions — against the target aircraft. Servo motor service, encoder check and force-feel database tuning.
Motion platform
Preventive maintenance for the 6-DOF electric motion platform — actuator service, encoder check, alignment verification, motion cueing tuning and safety-system test. Electric motion drastically reduces maintenance overhead vs legacy hydraulic systems, but periodic service remains essential to keep cueing accurate and safety interlocks healthy.
Visual system
Projector lamp / laser service, focus and alignment, edge-blending and warping calibration, screen / dome inspection, HMD service for AeroMix configurations, and visual database updates — new airports, scenery, terrain detail and weather conditions.
Software and IOS
Operating-system patching, simulator software updates, bug fixes, IOS feature additions and scenario library expansion. Recorded sessions, parameter logs and debrief tools are kept current. Cybersecurity hardening for the IOS network is part of every support cycle.
Spares and obsolescence management
Recommended spares lists, on-shelf critical spares at the customer site, and obsolescence management for hardware components — replacement and qualification of equivalent parts when original components reach end of life.
Engineering investigation
When a training issue is reported (unrealistic handling, scenario behaviour, intermittent fault), FSDC engineers investigate, reproduce, fix and re-validate — either remotely or on-site.
How support is delivered
| Mode | How it works | Best for |
|---|---|---|
| Remote diagnostics | Secure remote access to the simulator management network for log review, software updates and fault diagnosis. | Most software issues, scenario tweaks, log analysis |
| On-site engineering visit | FSDC engineers travel to the customer facility for installation, periodic service, major fault rectification, calibration and upgrades. | Periodic maintenance, hardware service, calibration, motion-platform work |
| Resident engineer | An FSDC engineer assigned to the customer site for sustained operations support. | High-tempo training operations, fleet of simulators, defence programmes |
| Operator training | FSDC trains the customer's own technicians and instructors on first- and second-line maintenance, scenario authoring and IOS usage. | Customers building in-house technical capability |
Lifecycle support agreement scopes
| Scope | Typical inclusions |
|---|---|
| Standard | Annual on-site service visit, remote diagnostics, software updates and bug fixes, scenario library updates, spares-list management, business-hours response. |
| Extended | Standard plus two scheduled service visits, expanded visual database additions, IOS feature requests, priority response, optional cybersecurity hardening. |
| Fleet / programme | Customised for multi-simulator fleets — resident engineer option, shared spares pool, fleet-wide software baselines, change-control board, SLA-backed response. |
Exact scope, deliverables and SLA terms are agreed per contract.
Why ongoing support matters
- Training availability. A simulator that's down is hours of pilot training that didn't happen. Preventive service keeps availability high.
- Fidelity drift. Control loading, motion cueing and visual alignment drift over time. Periodic calibration keeps the device flying as it did on day one.
- Software currency. Aircraft systems and procedures evolve — the simulator should keep pace through software and scenario updates.
- Obsolescence. Hardware components reach end of life. Obsolescence management qualifies replacements before they bite.
- Cybersecurity. The IOS and management network must remain hardened against the evolving threat landscape.
Related FSDC capabilities
- Full-Motion Flight Simulators
- Mixed Reality / VR / XR Simulators
- Custom Simulator Solutions
- Instructor Operating Station
- AeroMix Multi-Crew Mixed-Reality Simulator
- AeroSim Pro single-cockpit FMS
- Brochures & downloads
- Electric vs hydraulic motion platforms
Frequently asked questions
What does FSDC simulator maintenance cover?
Preventive maintenance of cockpit hardware, control loading, motion platform, visual system and IOS; software updates and bug fixes; visual database additions; scenario authoring; calibration; spares supply; and engineering investigation. On-site and remote support are both available.
Do you support simulators built by other vendors?
FSDC primarily supports devices built by FSDC Aerosolutions. Third-party support is considered case by case, depending on documentation access and the customer's training needs.
How fast can you respond to a critical issue?
Remote diagnostics typically begin the same business day. On-site response depends on location and contract. SLA-backed response is part of a lifecycle support agreement.
Can you add new airports, weather or scenarios after delivery?
Yes — FSDC produces additional airport databases, scenery, scenario content, weather profiles and emergency injection sequences as part of ongoing support.
Are software upgrades included?
Software updates and bug fixes are included under a support agreement. Major feature modules can be quoted separately when scope changes.
How do we sign up for support?
Email info@fsdcpak.com or use the contact form with simulator model, year, location and the support scope you need.